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#49421 by sledge
Fri Jul 23, 2010 1:58 am
Hello all
Does any one know how to get V 12 onto Windows 7 Home premium so that the program loads. I have a message left which says
"program cant start because the HLVDD.DLL is missing from the computer try reinstalling the program to fix this problem."
Well we tried to reinstall and it still didnt work.

Thanks guys
Steve
#49426 by Miguel Palaoro
Fri Jul 23, 2010 6:04 am
sledge wrote:Hello all
Does any one know how to get V 12 onto Windows 7 Home premium so that the program loads. I have a message left which says
"program cant start because the HLVDD.DLL is missing from the computer try reinstalling the program to fix this problem."
Well we tried to reinstall and it still didnt work.

Thanks guys
Steve

Hi Steve,

The hardlock drive must be updated. Just go into support page and follow the instructions:

http://www.datacad.com/update/update_hardlock.htm

HTH,
Miguel
#49429 by Rick Oswalt
Fri Jul 23, 2010 7:30 am
With Windows 7 Datacad must be installed on your C: drive in it's own file folder.
#49432 by sledge
Fri Jul 23, 2010 9:12 am
Thanks Miguel for the link and Rick for your input (datacad was previously installed onto the default drive fortunately).
Datacad 12 now works you have save me alot of stress.

Thanks again
Steve

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